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FAQ's - Action Combos

FAQ's related to our action combos & their operators.

1. How long is the helicopter flight?

The flight is about 6-7 minutes long and transfers you from the Heli-pad to the rafting "put in" point. See the Heli-raft combo sheets for more information.

2. How many people fit in the helicopter?

The helicopter fits 6 passengers plus the pilot.

3. How many people do you need for a heli-flight to be confirmed?

There needs to be 6 or more passengers booked in for the helicopter for the trip to be confirmed. If there are not enough people to confirm the flight then you are entitled to a refund for the Heli-portion of the combo or you can pay for the extra seats if you wish. Contact us for more information.

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4. Do you fly back by helicopter after the rafting?

No. Any heli-rafting portion of a combo only includes transfers to the river. For the Shotover River rafting, you will end your raft trip at the Cavells rafting base and then take the short ride back to town in the rafting bus. For the Kawarau rafting, you end your rafting in the Gibbston Valley wine region and be transported back to the rafting base by bus before returning to town.

5. Can I bring my camera on the helicopter?

Generally no, as you will need to take it rafting too. If you do take your camera on the helicopter then it may be possible to leave it in the care of one of the rafting bus drivers while you are rafting but that is at your own risk.
Ultimately we recommend that cameras are left behind at the hotel as we cannot guarantee their safety against damage even if waterproof. However if you would still like to take a camera on the rafting trip, we recommend the cheap disposable waterproof cameras which we also have for sale. Otherwise there is professional photography available for purchase upon completion of your trip.

6. Do I get wet on the jet-boat?

Generally no, you shouldn't get wet on the jet-boat. The jet boat companies provide you with a waterproof poncho to cover your everyday clothes to keep you dry. Although you may experience some spray coming off the boat or water especially if you're sitting on the sides when they do the spins.

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7. What do I wear for the jetboat ride?

It is similar to sitting in an open top sports car, where you will be exposed to the elements. Dress warmly in the winter and wear sunscreen in the summer. There are facilities to leave your extra layers as your board the jetboat if you are not sure.

Baseball style hats/caps are not recommended as they tend to get blown off but glasses or sunglasses are a great idea to protect your eyes from the wind.

Your feet will not get wet so normal footwear will be fine. Gloves are a great idea in the winter although the hand rails are heated.

8. Can I take a camera on the jetboat?

We recommend that cameras are left behind at the hotel or with the jetboat check in staff as we cannot guarantee their safety against damage. However if you would still like to take a camera please ensure it is attached to you securely and note it is at your own risk. Otherwise there is professional photography available for purchase upon completion of your jetboating portion.

9. How long is the jet-boat ride?

Each jet-boat operator is different, varying in length from 25 minutes on the water to 50 minutes. All are very good and each is different in the type of ride they provide.

We recommend that you take a look at each jet-boat company yourselves and decide which one would suit you.

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10. Is there a weight limit on the Nevis Bungy?

Yes, the mimimum weight is 35kg (77lb)and the maximum weight for the Nevis Bungy is 130kg (287lb)

11. Can my family or friends come and watch the Nevis Bungy?

Yes although the road to the Nevis Bungy is a private road. Therefore you are not able to drive yourself to the Nevis Bungy. Family and friends must pay for a spectator seat on the bus. Contact us for more information.

12. Is there a weight limit for the Canyon Swing?

Yes, the mimimum weight is 35kg (77lb)and the maximum weight for the Canyon Swing is 135kg (298lb)

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13. Can my family or friends come and watch the Canyon Swing?

Yes although the road to the Canyon Swing is a private road. Therefore you are not able to drive yourself to the Canyon Swing. Family and friends must pay for a spectator seat on the bus. Contact us for more information.

14. Is there a weight limit for Skydiving?

Yes, the maximum weight for a skydive is 100kg (220lb)

15. Can my family or friends come and watch me Skydive?

Yes. The drive out to the drop zone is about 20 minutes out of Queenstown; therefore if you have your own vehicle you can drive out to the base at no charge. Alternatively, on a space available basis, the skydiving bus will take spectators out to the drop zone at no charge.

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